Support Policy Knowledge Base
- Audience Targeting for Digital Experience Platform 7.2
- AWS Cloud Services Support Policy
- Bookmarks Module for Digital Experience Platform
- Cobertura de suporte na transição para Quarterly Releases
- Critical Incident Contact role
- Digital Experience Platform 7.0 Deprecated and Archived Items
- Digital Experience Platform 7.1 Deprecated and Archived Items
- Digital Experience Platform 7.2 Deprecated and Archived Items
- Digital Experience Platform 7.3 Deprecated and Archived Items
- Document Conversion Support Policy
- Document Repository Support Policy
- Document Thumbnails and Previews Support Policy
- Glassfish Support Policy
- Google Authorization Removal in Liferay DXP 7.2
- IBM DB2 Database Support Policy
- IBM JDK Support Policy
- Installing Archived Modules From Liferay's Public Repository
- Internet Explorer Support Policy
- Java TCK Certified OpenJDK Binaries
- JBoss Support Policy
- JDK7 Concerns
- JDK Certification, Java TCK Compliance, and Liferay
- LDAP Support Policy
- Liferay and Amazon S3 SigV2 Deprecation
- Liferay Docker Image Security Policy
- Liferay Documentum Connector for Digital Experience Platform 7.1
- Liferay DXP 2023.Q3 and DXP 2023.Q4 Transitional Support Coverage
- Liferay DXP 7.0 Fix Pack Releases
- Liferay DXP Compatibility with Elasticsearch Service on Elastic Cloud
- Liferay Security Practices
- Liferay Social Networking for Digital Experience Platform 7.1
- Liferay Web Proxy Module for Digital Experience Platform 7.1
- Linux (general) Operating System Support Policy
- Microsoft Azure Cloud Services Support Policy
- Microsoft Edge Compatibility
- Microsoft SQL Server Database Support Policy
- Mobile Device Support Policy
- MySQL Database Support Policy
- NTLM Module in Digital Experience Platform 7.2
- OpenID Removal in Liferay DXP 7.2
- Oracle Database Support Policy
- Oracle JDK Support Policy
- Oracle JRockit JDK Support Policy
- PostgreSQL Database Support Policy
- Red Hat Enterprise Operating System Support Policy
- Resources Importer
- Rolling Restart - Breaking Changes
- SAML Support Policy
- Search Portlet in Liferay DXP 7.2
- Solaris Operating System Support Policy
- SSO (general) Policy
- Third-Party Paid Apps Activation Support Policy
- Tomcat Support Policy
- WebDAV Support Policy
- WebLogic Support Policy
- WebSphere Support Policy
- Wildfly Support Policy
- Xuggler Support Policy
Document Thumbnails and Previews Support Policy
This article specifies the support policy for document thumbnail and previews. Liferay Digital Experience Platform, Liferay Portal EE, and Liferay Commerce ("the product") have a feature which enables document preview generation integration with the Documents and Media Library. By default, Liferay only has Java-based APIs available to generate previews for documents. This article addresses support coverage unique to document thumbnails and previews and not already covered in the generic Document Library Integrations policy.
For more information please see the Document Library Integrations policy.
For details about Xuggler, please see the Xuggler Support Policy article.
Defining Support
Liferay seeks to ensure that the product can connect to and communicate with compatible third-party preview generation solutions to make a document preview viewable in the Document Library.
Liferay seeks to ensure that thumbnail previews for PDF files will generate after the document has been added to the Document Library directly.
Liferay Support will provide guidance on configuring the product to connect with compatible third-party preview generation solutions.
The vendor is responsible for issues with a third-party preview generation solutions.
The subscriber is responsible for installing and configuring third-party preview generation solutions.
Compatible Versions
The product has been tested as compatible with particular versions of specific preview generation solutions. The compatible versions are listed in the Integrated Technologies Compatibility Matrix for Liferay DXP, Liferay Portal, and Liferay Commerce.
OpenOffice or LibreOffice
The product can be configured to use OpenOffice or LibreOffice to generate thumbnails and previews for supported file types (.pdf, .docx, .odt, .ppt, .odp, etc.), view documents in a browser and convert documents. For specific information regarding OpenOffice and LibreOffice integration please see the Document Conversion policy.