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Welcome to the New Liferay Customer Portal Experience!
We have just completed our migration to the new Customer Portal and support ticket experience. Browse the home page and top menu to see all the tools and resources available to you. Please note:
In-Progress Requests: You can find the support tickets you had in-progress before the migration by clicking My Tickets from the homepage or the Support dropdown menu
New Support Requests: To create a new support request, click Submit a Ticket from the homepage or the Support dropdown menu
If you are encountering any issues with reporting issues to Liferay Support on the new system, please contact us via: support.liferay.com/callback-request

Back to Support FAQ

Before Opening

Before Opening a Clustering Ticket

Before Opening a Document Library Ticket

Before Opening a LAR/Staging Ticket

Before Opening a Liferay API Ticket

Before Opening a Liferay Performance Ticket

Before Opening a Liferay Sync Ticket

Before Opening an Accessibility Ticket

Before Opening an Activation Key Ticket

Before Opening an Authentication Ticket

Before Opening an Upgrade Ticket

Before Opening a Portal Deployment Ticket

Before Opening a Search/Indexing ticket

Before Opening a Security Ticket

Before Opening a Shutdown/Inoperable System Ticket

Before opening a ticket related to VPN on Liferay PaaS

Before Opening a User Interface (UI) Ticket

Before Opening a Web Content Management Ticket

Cookie Policy

Getting Started

Customer Portal Help

Liferay Learn

How To Articles

Security Overview

Security Reports

Release Notes

Customer Portal Updates

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My Tickets

Open a Ticket

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Support Coverage

Services and Compatibility

Contact Us

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