Product Defects
Liferay Subscription Services seeks to resolve unintended functionality, otherwise known as product defects, via patching or configuration changes to Liferay Digital Experience Platform, Liferay Portal EE, and Liferay Commerce ("the product"). Reported issues must be reproduced by Subscription Services in an uncustomized product instance. Some reported issues (e.g., API issues) can be verified and reproduced with a specific reporting mechanism.
For detailed policies please review the following sections: