DXP Support Coverage

Developer Tools and Frameworks

Developer Tools and Frameworks includes Liferay Developer Studio, BLADE, Liferay Workspace, Liferay Faces and Maven. Subscription Services offers guidance in Developer Tools configuration and helps facilitate an interaction with the Development Tools product team. Intended behavior is determined by Developer Tools official documentation. Issues determined to be product defects may be resolved through configurations and new product releases. Liferay does not guarantee a resolution will be present in the next available release.

Liferay Developer Studio

Subscription Services is only able to offer guidance and interaction with the Developer Studio product team if the product is being used in a compatible environment. Please see the Compatibility Matrix below to ensure that the product is being utilized with a compatible version of the product and a compatible third-party application server.

BLADE

Since utilizing Liferay BLADE tools and samples is heavily dependent on custom code, it is important to review the Customizations coverage and the Liferay API coverage prior to reporting any issues with Liferay BLADE tools.

Liferay Workspace

Since utilizing the Liferay Workspace is heavily dependent on custom code, it is important to review the Customizations coverage and the Liferay API coverage prior to reporting any issues with Liferay Workspace.

Liferay Faces

Liferay Faces is an open source project that improves interoperability between JavaServer™ Faces (JSF) and Liferay DXP or Liferay Portal EE.

Since the implementation of Liferay Faces is heavily dependent on custom code, it is important to review the Customizations coverage and the Liferay API coverage prior to reporting any issues with Liferay Faces.

Please reference the Faces Compatibility Matrix to ensure that the product is being utilized with a compatible version of Liferay DXP or Liferay Portal EE.

Liferay Maven Plugin

Since utilizing the Liferay Maven Plugin is heavily dependent on custom code, it is important to review the Customizations coverage and the Liferay API coverage prior to reporting any issues with Liferay Maven Plugin.

Liferay npm SDK

Using the Liferay npm SDK and samples is heavily dependent on custom code. It is important to review the Customizations coverage article prior to reporting issues. The BLADE npm samples are designed to be the most basic implementation of a particular node package with a Liferay project and demonstrate that the npm SDK is functioning as intended. Issues reported with the npm SDK will be verified through building and deploying the BLADE sample for the reported library. If a particular library is not present in the BLADE samples repository, then Subscription Services is not required to offer assistance or create a proof of concept for that library. 

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