The Liferay Sync product suite includes: Sync Desktop, Sync Mobile and Sync Connector.

Compatible Version Information

• Starting with Liferay DXP 7.3, Liferay Sync and the Liferay Sync Client are deprecated: Liferay may resolve unintended behavior within products, apps or capabilities on a case-by-case basis until the item is archived. For previous versions, items will receive support according to the product service life.
• The Liferay Sync Connector and Liferay Sync End User Clients are governed by the Liferay Sync End of Life Policy. 

Sync Desktop

Subscription Services offers end user support, administrator support and helps facilitate an interaction with the Sync product team according to the Sync Desktop Service Life Policy. Subscription Services is only able to offer guidance and interaction with the Sync product team if the product is being used in a compatible environment as determined by the Sync Compatibility Matrix. Intended behavior is determined by the Sync user guide documentation. If a specific issue is deemed to be unintended, that issue may be resolved through configuration, a new release of the product or emergency snapshot fixes.

Sync Mobile

Subscription Services offers end user and administrator support, and helps facilitate an interaction with the Sync product team according to the Sync Desktop Service Life Policy. Subscription Services is only able to offer guidance and interaction with the Sync product team if the product is being used in a compatible environment as determined by the Sync Compatibility Matrix. Intended behavior is determined by the Sync user guide documentation. If a specific behavior is deemed to be unintended, that issue may be resolved through configuration or a new release of the product. Subscription Services does not guarantee a resolution will be present in the next release available after a reported issue.

Sync Connector

Subscription Services is only able to facilitate an interaction with the Sync product team according to the Sync Desktop Service Life Policy if the product is being used in a compatible environment as determined by the Sync Compatibility Matrix. Intended behavior is determined by the Sync user guide documentation. If a specific issue is deemed to be unintended, that issue may be resolved through configuration, a new release of the product or emergency snapshot fixes.