Liferay Cloud Platform
- How can I get information about incidents and scheduled maintenances?
- How can I open a Liferay Cloud ticket?
- How does the "environments" configuration on LCP.json work?
- Incidents and Uptime Status
- Liferay Cloud Platform Maintenance and Release Schedule
- Liferay Cloud Support FAQ
- Liferay Cloud Support Overview
- Private Cluster
- Staging with Liferay Cloud
- Support Access
- Uptime History for Liferay Cloud Infrastructure
- Why Isn't Liferay Cloud Open-Source?
How can I open a Liferay Cloud ticket?
If you're a Liferay Cloud user and you're having issues using the platform, you can always reach out to our support team that will be more than happy to assist you.
To open a ticket, you can click on the "?" icon located on the top right corner and choose the "Contact Support" option.
After that, you'll be redirected to the Liferay Help Center, where you can log in with your liferay.com account and create a ticket.
After you fill all the fields and describe the issue that you're having, our support team will receive a message and you can interact via the Help Center Requests page or email.