Defining Coverage

1. Subscription Services will provide guidance on deploying the product to the application servers listed in the Compatibility Matrix.

2. Liferay seeks to resolve issues with the product when executed on a compatible application server. However, issues with the application server itself will be handled by the application server's vendor.

3. If a verified security issue with the product is unique to an application server listed in the Compatibility Matrix, then Liferay will provide a hotfix, fix pack or service pack that addresses the issue.

4. Assistance for application server functions are addressed on a case-by-case basis. However, the nuances of all compatible application servers aren't an expertise of Subscription Services, and our assistance will be limited.

Compatible Versions

1. Liferay software is compatible with all minor/patch versions of the application server versions listed in the Compatibility Matrix.

2. Liferay only assures compatibility with application servers that are supported by the third-party vendor.
   1. The only exception is Glassfish, which isn't currently supported by the third-party vendor.
   2. Liferay won't assure compatibility with any application server version in beta.
   3. Liferay seeks to provide resolutions to defects within the product when utilizing a specific application server. Subscription Services will be unable to resolve issues if the root cause is within the code of the third-party application server.

3. Liferay only assures compatibility with application servers that are within their product lifecycle. Once an application server has reached the end of its lifecycle, assistance is provided on a case-by-case basis.

4. Liferay does not test the compatibility of clustered application servers. As long as the external application maintains coherence and Liferay can interact with the application as a single unit, Liferay Software should operate without loss of functionality. If any issues pertaining to clustered application servers are reported, those issues will only be tested and verified in a single node environment.

Bundles

Liferay provides bundles of the product with some of the open source application servers available in the Compatibility Matrix. The bundles provided by Liferay are tuned for minimal impact to the local server. Subscription Services is not required to update the version of the application server bundled with the product. When using these bundles for development, testing or production, you must adjust the application server to your business requirements. Please consult your application server's documentation for instructions on this.

Specific Application Servers

Some compatible application servers have policies, features or settings that may be incompatible with the product. For more detail, please review the support coverage of each compatible application server. Application servers found on the Compatibility Matrix, but not listed below, do not have specific policies associated with them.

• Glassfish
• JBoss
• Tomcat
• Weblogic
• WebSphere
• Wildfly