Customer Portal Help
Back to Team Members
- How are support seats determined?
- How do I Manage my Incident Contacts?
- How do I manage my team members? (Video Tutorial)
- Learn about Customer Portal Roles
- Partners: How do I manage my team members?
- Why are my Cloud team members not displayed on the Team Members page?
- Why can’t I assign an Administrator or Requester role to my team member?
- Why can’t I bulk edit my team members?
Why are my Cloud team members not displayed on the Team Members page?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM).
Your contact lists for Analytics Cloud and Liferay PaaS are independent from the team members listed in Customer Portal. The users listed in Customer Portal, do not grant access to your Cloud console or workspace.
To manage your contact lists for your Cloud products, please navigate to your console or workspace. There are quick links on the Team Members page for easy access.
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