Customer Portal Help
Voltar para Team Members
- How are support seats determined?
- How do I Manage my Incident Contacts?
- How do I manage my team members? (Video Tutorial)
- Learn about Customer Portal Roles
- Partners: How do I manage my team members?
- Why are my Cloud team members not displayed on the Team Members page?
- Why can’t I assign an Administrator or Requester role to my team member?
- Why can’t I bulk edit my team members?
Why can’t I assign an Administrator or Requester role to my team member?
If all Support Seats are taken, you won’t be able to assign an Administrator or Requester role to team members in Customer Portal. You’ll need to reassign roles from your other team members or contact your Liferay Contact for additional assistance.
You can see how many Support Seats your project has and how many are available by looking at the top bar of the Team Members page.
For more information about support seats, see How are support seats determined?
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