Web accessibility refers to the usability of websites by people of all abilities and disabilities.

WCAG 2.1 Standard

The product is tested for compliance with WCAG 2.1 standard and attempt to satisfy all AA requirements for end user facing UIs and interactions. If specific elements of the product violate the standard, then the resolution of those issues would fall under the Product Defects policy.

Product accessibility requests will be addressed if the reported issue is for guest users and concerns basic navigation (e.g., keyboard navigation, focus management or screen reader issues).

Liferay is not required to address accessibility issues concerning portal or portlet administration, authenticated user experience, application administration or control panel issues.

Text or contrast issues are the responsibility of the customer to resolve through theming or further customization.

Section 508 and ADA Compliance

The revised standards for Section 508 is WCAG 2.0 conformance. As such, issues dealing with Section 508 of the Rehabilitation Act of 1973 or Americans with Disabilities Act (ADA) standards will be approached as compliance with the WCAG 2.0 AA standard.

Liferay products are not ensured as fully compliant with Section 508 of the Rehabilitation Act of 1973 or Americans with Disabilities Act (ADA) standards. Compliance can be achieved through customization of the product. Any customization of Liferay DXP or Liferay Portal EE made in order to achieve Section 508 or ADA compliance will fall under the Customizations support coverage.

Due to the complexity of accessibility issues, the resolution of those issues will be on a case-by-case basis