Customer Portal Help
Volver a Team Members
- How are support seats determined?
- How do I Manage my Incident Contacts?
- How do I manage my team members? (Video Tutorial)
- Learn about Customer Portal Roles
- Partners: How do I manage my team members?
- Why are my Cloud team members not displayed on the Team Members page?
- Why can’t I assign an Administrator or Requester role to my team member?
- Why can’t I bulk edit my team members?
Learn about Customer Portal Roles
| Permissions | Administrator | Requester | User |
| Subscriptions | |||
| View | ✔ | ✔ | ✔ |
| Software & Updates | |||
| Download and View | ✔ | ✔ | ✔ |
| Activation Keys | |||
| Manage | ✔ | ||
| View | ✔ | ✔ | ✔ |
| Contacts | |||
| Manage | ✔ | ||
| View | ✔ | ✔ | ✔ |
| Support Cases | |||
| Create Tickets | ✔ | ✔ | |
| Start Live Chat Sessions* | ✔ | ✔ | |
| View | ✔ | ✔ | ✔ |
| Other Resources | |||
| Request DXP GitHub Repo Access | ✔ | ✔ | ✔ |
*If applicable