Because Liferay Marketplace Applications are introduced to the marketplace by Liferay, they are covered as part of the Marketplace End User License Agreement. In order to purchase an application, the user must accept the End User License Agreement and Terms of Service. The End User License Agreement can be viewed through a link available on the right hand side of the Marketplace Application page (between the "Support" and "Report Abuse" links).

The resolution of reported issues concerning Liferay Marketplace Applications will be determined by the Product Defects coverage unless other coverage for that specific application has been articulated. The resolution of reported issues may come in the form of configuration change, snapshot releases or new releases.

1. Snapshot Releases: When a customer reports an issue with a Liferay Marketplace Application, Liferay will provide a snapshot release for an issue until a new release is available. Snapshot releases will include the fix for the reported issue as well as previous committed fixes to the Maintenance Branch. Snapshot releases are not tested with the same Quality Assurance process as a regular release.

2. New Releases: New releases are updated versions of Liferay Marketplace Applications that are released on the marketplace and include all fixes committed to the Maintenance Branch. New Releases will go through a full Quality Assurance release cycle before being introduced on the marketplace.

Support Service Level for Liferay Marketplace Applications shall be in accordance with the subscription level purchased as part of the Liferay Enterprise Subscription.

Liferay Marketplace Application Release Schedule

The release schedule for Liferay Marketplace Apps is determined by the Liferay product team responsible for that application. There is no established timeline for application releases. Release schedules vary for each application and are determined on a case-by-case basis using factors such as the quality of the maintenance branch, the severity of previously resolved issues, the quantity of previously resolved issues and customer demand.

Lab Applications

Lab applications are introduced to Liferay Marketplace by Liferay and are available for use with the product. Subscription Services does not offer assistance, guidance or product resolutions for Lab Applications. The installation and usage of a Liferay Marketplace Lab Application is the responsibility of the customer.

Third-Party Applications

Liferay minimally verifies the integrity of third-party applications distributed through Liferay Marketplace. The installation and configuration of third-party applications distributed through Liferay Marketplace is the responsibility of the customer. Any unintended behaviors or issues discovered with a third-party application distributed through Liferay Marketplace should be reported to the vendor through the Support link on the marketplace application page. The resolution of any issues with the product discovered while utilizing third-party applications distributed through Liferay Marketplace will be determined by the Customizations and the Third-Party Technologies coverage articles.