Administration

How to Change your Liferay Account Contact Information and Password

Issue

  • I would like to change my Liferay account password.
  • I would like to update my Liferay account information: company information, addresses, phone numbers, etc.

Resolution

Liferay customers are able to update their basic contact information through Customer Portal:

  1. Go to support.liferay.com 
  2. After signing in, expand your user menu (located in the top right corner)
  3. Click on Account Settings.

To update your Personal Information:

  1. Click Edit Profile
  2. Re-enter your Liferay account password
  3. On the reloaded page, click Edit on the Personal Information table
  4. Make updates to your name, email, phone, and time zone
    • Note: Phone numbers must be entered in the proper E.164 format:
      [+] [country code] [subscriber number including area code]
    • Note: For security purposes, free email addresses (example: xyz@gmail.com) are not allowed.
  5. Click Save

To update your Password:

  1. Enter your Current Password under the Change Password table 
  2. Enter your New Password and Confirm New Password 
  3. Click Change Password

To update your Display Language: 

  1. Click Edit on the Display Language table
  2. Select the desired language from the drop-down field
  3. Click Save

Optionally, to update the display language, you can leverage the language selector on the site that you are currently visiting.

 

 

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