PaaS Support Coverage
Liferay PaaS and SaaS Experience
This document provides certain technical details, including quotas and limitations of certain resources provisioned with Liferay Subscriptions under Liferay's Composable Pricing Model across cloud-native, PaaS and SaaS deployment models. If you purchased Liferay Subscriptions under a prior pricing model, the specifications in this document do not apply to your Subscriptions; please go here
Cloud Native Pods - Sizing and Capacity
This section defines the scale and capacity of the customer's deployment, addressing Production Pods and Non-Production Environments.
Pod Quantities
Pod Definition: A "Pod" is the smallest deployable computing unit within a Kubernetes environment. It encapsulates a single, active running instance (node) of the Liferay application container.
Each Pod may utilize any number of vCPUs. Each Pod is limited to (1) copy of Liferay software.
Pod Quantity & Scaling: Customers purchase an "Up to" quantity (e.g., "Up to 5" Production Pods) of Production Pods. Customers retain the flexibility to scale active running pods down and back up to the contracted maximum limit at any time. This “Up To” number is also the limit for UAT and DR environment clusters. Customers may use any number of Pods for non-production purposes.Liferay-Managed Infrastructure (PaaS & SaaS) Details
For customers utilizing Liferay-managed infrastructure, a baseline hardware tier (Standard or High Performance) must be selected. This choice dictates the physical sizing of the production pod and the default allowance for all six consumption-based resources.
Uniform Application Rule: The committed usage machine type applies uniformly to all six consumption metrics. Mixing and matching tiers (e.g., Standard for Client Extension RAM and High Performance for Database Storage) is not permitted. Additional usage for specific metrics may be purchased in advance.
These baselines define the included allocation for usage-based measurements, which are reconciled quarterly.
Consumption Metric |
Standard Machine Type Baseline |
High Performance Machine Type Baseline |
|---|---|---|
Client Extension RAM |
2 GiB |
4 GiB |
Client Extension vCPUs |
3 vCPUs |
6 vCPUs |
Traffic / Networking (monthly inbound + outbound) |
1 TiB |
2 TiB |
Logs |
300 GiB |
1 TiB |
Backup Storage |
1 TiB |
1 TiB |
Database Storage |
100 GiB |
100 GiB |
What's Included Per Environment
Each Environment included with Liferay PaaS or Liferay SaaS includes the following resources.
Resource |
Scope |
Standard |
High-Performance |
|---|---|---|---|
Database |
Per Environment |
||
Database Storage |
100 GiB |
200 GiB |
|
Database Availability |
Single instance |
High Availability |
|
Database Data Cache |
Not included |
Included |
|
Storage |
Per Environment |
||
Search Storage |
200 GiB |
200 GiB |
|
Cloud Storage (doc library + backup) |
1 TiB |
1 TiB |
|
Networking/Traffic |
Per Environment |
||
Cloud Storage Transfer within GCP |
250 GiB (not a consumption metric) |
250 GiB (not a consumption metric) |
|
Traffic (provisioned baseline) |
200 GiB in / 200 GiB out |
200 GiB in / 200 GiB out |
|
Load Balancing |
Global, 4 forwarding rules |
Global, 4 forwarding rules |
|
CDN |
Per Environment |
||
CDN: Data Transfer Out |
100 GiB |
1 TiB |
|
CDN: Cache Fill |
100 GiB |
1 TiB |
|
CDN: Cache Lookup Requests |
30 million |
30 million |
|
Logging & Monitoring |
Per Environment |
||
Logging Storage |
200 GiB |
1 TiB |
|
Observability |
Included |
Included |
|
Observability Metrics Retention |
Up to 13 months |
Up to 13 months |
|
Backup & Security |
Per Environment |
||
Backup and Restore |
Included |
Included |
|
TLS / Certificates |
Included |
Included |
|
NAT Gateway |
Per Account |
||
NAT Gateway |
3 instances, 100 GiB processed |
3 instances, 100 GiB processed |
|
Additional Consumption and Overage
If your use of the following metrics exceeds the amounts covered by existing orders, Liferay may bill you for overage in the units specified below. Overages will be invoiced on an individual metric basis. Customers who exceed the agreed upon allowance are not required to select a higher machine type for all metrics.
Metric |
Overage Billing Unit |
|---|---|
Client Extensions: RAM |
Billed per GiB per month. |
Client Extensions: vCPUs |
Billed per vCPU per hour. |
Storage: Backup & Document Library |
Billed per GiB per month. |
Storage: Database |
Billed per GiB per month. |
Traffic / Networking |
Billed per GiB per month. |
Logs |
Billed per GiB per month. |
Other Quotas and Limitations (PaaS & SaaS)
Resource (Per Account) |
Included |
|---|---|
Build Minutes |
1,000 per month |
>Build Disk Space |
20 GiB |
Resource |
Included (Per Environment) |
|---|---|
Backup Retention |
30 days |
PaaS Experience Limitation |
Status |
|---|---|
VPN / mTLS |
Not available |
Private Service Connect |
Not available |
Database Engine |
PostgreSQL only |