To reduce confusion and improve transparency for SaaS customers, we’re updating the Analytics Cloud usage limits page. SaaS users will now be redirected to the Customer Portal when they access the Usage Limits menu in AC. This ensures they see the correct consumption metrics associated with their plan: Anonymous Page Views (APVs) and Monthly Active Logged-In Users (MALUs) as previously, the usage page displayed default limits based on Page Views (PVs) and Known Individuals (KIs), which do not apply to SaaS customers.
Highlights
Redirect for SaaS users: SaaS customers are now redirected to the Customer Portal when accessing the "Usage Limits" page in AC.
Accurate metric display: Customers will see the correct usage metrics—APVs and MALUs—instead of outdated PVs and KIs.
Eliminates confusion: Removes misleading limits that previously appeared for SaaS users.