This feature introduces the ability to define and manage custom address types as sub-types of the main address categories—Billing, Shipping, or Billing & Shipping—in Commerce - Account Addresses. This significantly enhances address management flexibility for B2B businesses operating across multiple locations, departments, or stakeholders.
Previously, address management was limited to only two hardcoded types: Shipping and Billing. With this release, businesses can now define additional sub-types (e.g., Ship-to Party, Sold-to Party, Ordering Address, Payer, Disti Branch Officer, DC Delivery Address) through a newly introduced Picklist-based configuration system. These sub-types are configurable and can be mapped directly under one of the three main categories.
This approach ensures compatibility with common ERP systems like SAP, which already support a range of address roles in the order-to-cash process.
Key Benefits:
- Flexible Address Management: B2B businesses can model complex customer hierarchies and logistical operations with precision. Define specific address roles that align with real-world use cases without being restricted to just billing and shipping.
- ERP Integration Ready: Custom sub-types allow seamless data synchronization with ERP systems like SAP, avoiding manual workarounds and ensuring that address roles like Sold-to, Bill-to, and Ship-to are preserved in external systems.
- Improved Order Fulfillment & Compliance: Tailoring address types to real operational needs supports more accurate order routing, fulfillment, and financial processing, while also aligning with internal compliance and invoicing requirements.