Welcome to the New Liferay Customer Portal Experience! We have just completed our migration to the new Customer Portal and support ticket experience. Browse the home page and top menu to see all the tools and resources available to you. Please note: In-Progress Requests: You can find the support tickets you had in-progress before the migration by clicking My Tickets from the homepage or the Support dropdown menu New Support Requests: To create a new support request, click Submit a Ticket from the homepage or the Support dropdown menu If you are encountering any issues with reporting issues to Liferay Support on the new system, please contact us via: support.liferay.com/callback-request
Filter capability to Batch Engine for Object Entries Personalization Search Integration
The batch engine's export endpoints now support filtering for object entries. This addresses a previous limitation where filtering was not applied to object entries during batch exports. This update ensures consistent data handling and filtering behavior across all entity types.
Export / Import Object Entries with permissions in Batch Engine Integration
Until now, there was no way in batch engine to export and import object entries and their permissions simultaneously. This new capability allows users to do that, streamlining workflows and reducing manual effort.
Key benefits:
Execution in only one call.
Possibility for users to choose to take into account (or not) permissions with object entries.
Keep Creator Data for Objects Entries at Batch Engine Integration
Data imports, using batch engine, now allows users to preserve content creator information (if required). Previously, imported content with batch was always assigned the user performing the import, resulting in loss of original authorship data when moving content. This update ensures accurate attribution of content ownership (if required).
Key benefits:
Able to keep critical user information during data promotion between environments
SCIM email notification about access token expiration Security
Implemented proactive access token management with automated email notifications. Users will now receive alerts 1 month, 10 days, and 1 day prior to token expiration, allowing for timely renewal and preventing service disruptions. Notifications are automatically cancelled if a new token is generated.
Key benefits:
Users are notified before token expiration, allowing for timely renewal and uninterrupted access.
Reducing administrative overhead, as automated notifications eliminate the need for manual monitoring and intervention.
By prompting timely renewals, the risk of using expired and potentially compromised tokens is minimized.
The vendor has deprecated OpenSSO/OpenAM, so there's no reason for us to keep it. The alternative, which is PingAM can be integrated using our existing OpenID connector or SAML Authentication.
The SSL Certificate Management view now provides expiration alerts for certificates nearing expiration (e.g., within 30 days) and those that have already expired. Certificates must now be defined exclusively through the LCP.json file, simplifying management and ensuring consistency across deployments. This update reduces manual errors and ensures secure and uninterrupted deployments.
Highlights:
Expiration Alerts: Notifications for certificates nearing expiration and those already expired, with clear visual indicators.
Exclusive LCP.json Configuration: Certificates can only be defined through the LCP.json file.
Improved Visibility: Organized list view showing certificate names, types, associated domains, and expiration dates.
Proactive Management: Tools and alerts to help users maintain secure SSL/TLS configurations.
The Marketplace release of the Liferay Connector to OpenSearch 2 provides an alternative to Elasticsearch for Self-Hosted Liferay deployments.
This connector integrates Liferay DXP with OpenSearch 2.12+, the open source and enterprise grade search engine. OpenSearch offers lexical search for text data, robust scalability and extensibility, and vector search for applications using embeddings, such as Liferay's Semantic Search.
The OpenSearch integration is currently a Beta feature with the intention to make it GA in the future.
IMPORTANT: Please note that the Liferay Enterprise Search Learning to Rank, Cross-Cluster Replication, and Monitoring applications are not compatible, and thus not supported with OpenSearch.
Liferay Cloud now provides CI/CD support for Client Extensions on Liferay PaaS. Developers can integrate Client Extensions into their Git-based CI/CD pipelines, ensuring automatic builds and deployments alongside core Liferay services. This update enables automated validation, independent deployments, and faster release cycles for Client Extensions.
Highlights:
Dedicated CI/CD Pipeline: Separate build pipeline for Client Extensions to prevent conflicts with core Liferay services.
Automated Builds: Every commit triggers a new Client Extensions build, packaged as a LUFFA archive.
Support for Language Override in Client Extensions Personalization
Liferay 7.4 introduces the ability to manage language translations directly within client extensions. This enhancement allows developers to provide multilingual support for custom labels and properties without relying solely on OSGi bundles.
Key benefits:
Developers can now define and manage language keys and translations within the client extension itself, ensuring that all labels and custom properties are displayed correctly across different languages.
This feature eliminates the issue of untranslated labels with dashes, providing a consistent and professional appearance on multilingual sites.
Simplifies the process of adding translations, reducing the need for manual intervention and external OSGi bundles, thus accelerating the development and deployment of multilingual features.
Empowers developers to create more flexible and fully localized custom elements and themes, enhancing the overall versatility of the Liferay platform.
Install Cloud Payment Apps Directly from Marketplace Commerce
Seamlessly integrate cloud payment method apps into the DXP. Allow users to directly download and install these apps available in the Marketplace from within the DXP, eliminating the need to leave the platform. This enhanced integration ensures users have access to a wider range of payment methods, addressing potential limitations that may exist within their current DXP instance.
Available only for Payment Method Free cloud apps.
Note: Before using the feature, ensure that the user has teh right permissions to view and install the payment methods needed.
Key Benefits:
This feature enhances flexibility and convenience for users by allowing them to easily expand their payment method options within the DXP. Users can seamlessly discover, purchase, and integrate new payment methods availbale in the Marketplace directly from the DXP, eliminating the need to navigate external platforms or seek manual solutions. This streamlined process empowers users to quickly adapt to evolving market demands and offer a wider range of payment choices to their customers, ultimately improving their overall user experience.
Low-Code Applications & App Publishing on Marketplace Commerce
Publishers can now easily upload and offer low-code fragment configurations via an intuitive workflow on the Liferay Marketplace. In this initial phase, customers can download these fragments directly from the Marketplace. The next quarter will introduce seamless installation of fragments within the Liferay DXP page builder (LPD-34938).
This update also allows publishers to list Client Extensions and Composite Apps on the Marketplace. Customers can then download and install these app types directly into their Liferay instances, following the developer guidelines provided on the app details page.
Currency Selector/Multicurrency Product Support Commerce
This feature allows buyers to actively select their preferred currency from a list of currencies enabled by the administrator for the specific sales channel they are interacting with. Once a currency is selected, all prices will be displayed in that chosen currency throughout their shopping experience.
Changing the currency automatically creates a new order in the newly selected currency.
Crucially, this feature allows merchants to better manage their international pricing strategies (e.g. smart pricing per currency), fine tuning prices when not relying on exchange rates only.
Key Benefits:
Enhanced Buyer Experience: Buyers can shop and view prices in their familiar local currency, leading to increased trust and potentially higher conversion rates. This localized experience can significantly reduce cart abandonment caused by unexpected currency conversions at checkout.
Centralized Currency Management: The new "Currencies" tab in the channel configuration offers a dedicated space for administrators to manage and restrict available currencies, providing a clear and intuitive interface for controlling currency settings.
Easy Currency Selection: The new Currency Selector Fragment provides a user-friendly interface for buyers to change their preferred currency at any point during their shopping session.
A new toggle has been added within the Specifications and Product Specifications sections of the admin UI.
This toggle allows Catalog Managers to easily show or hide individual specifications associated with a product. This functionality provides the flexibility to curate the information displayed to customers on product detail pages.
Key Benefits:
Enhanced Product Presentation: Control which product specifications are visible to customers, allowing for a cleaner and more focused product presentation on the storefront.
Improved Data Accuracy and Relevance: Hide internal or less relevant specifications, ensuring that customers only see information pertinent to their purchasing decisions.
This feature introduces the ability to define and manage custom address types as sub-types of the main address categories—Billing, Shipping, or Billing & Shipping—in Commerce - Account Addresses. This significantly enhances address management flexibility for B2B businesses operating across multiple locations, departments, or stakeholders.
Previously, address management was limited to only two hardcoded types: Shipping and Billing. With this release, businesses can now define additional sub-types (e.g., Ship-to Party, Sold-to Party, Ordering Address, Payer, Disti Branch Officer, DC Delivery Address) through a newly introduced Picklist-based configuration system. These sub-types are configurable and can be mapped directly under one of the three main categories.
This approach ensures compatibility with common ERP systems like SAP, which already support a range of address roles in the order-to-cash process.
Key Benefits:
Flexible Address Management: B2B businesses can model complex customer hierarchies and logistical operations with precision. Define specific address roles that align with real-world use cases without being restricted to just billing and shipping.
ERP Integration Ready: Custom sub-types allow seamless data synchronization with ERP systems like SAP, avoiding manual workarounds and ensuring that address roles like Sold-to, Bill-to, and Ship-to are preserved in external systems.
Improved Order Fulfillment & Compliance: Tailoring address types to real operational needs supports more accurate order routing, fulfillment, and financial processing, while also aligning with internal compliance and invoicing requirements.
This release introduces a new Stripe Tax connector, now available in the Liferay Marketplace, designed to integrate directly with Liferay Commerce’s core transaction flows. This connector enables dynamic, automated tax calculation powered by Stripe Tax, replacing manual or static tax setups with an automated, accurate, and globally compliant solution.
Once installed and configured, the connector calculates taxes automatically at checkout based on the buyer’s shipping address and the seller’s tax registration settings. The integration is especially valuable for businesses operating in tax-complex regions like the United States, where tax rates and rules can vary dramatically between states, counties, and even cities.
By leveraging Stripe Tax through this connector, merchants benefit from seamless tax compliance, transparent pricing for buyers, and simplified tax reporting for administrators.
Key Benefits:
Automated Real-Time Tax Calculation Eliminate manual tax logic. Taxes are calculated dynamically during checkout using Stripe’s robust tax engine, ensuring accuracy based on product, location, and applicable tax laws.
Supports Complex U.S. Tax Scenarios This is particularly beneficial for merchants selling into the U.S. market, where tax complexity is high. Stripe Tax automatically accounts for state, county, and city-level rules—reducing the burden on sellers.
Improved Buyer Experience Buyers see clear tax breakdowns at checkout, building trust and preventing cart abandonment due to surprise charges.
Streamlined Operations for Sellers Taxes are included in transaction records without seller intervention. Sellers can access tax-inclusive transaction histories and focus on business growth.Streamlined Operations for Sellers Taxes are included in transaction records without seller intervention. Sellers can access tax-inclusive transaction histories and focus on business growth.
Guests now have the option to sign in or sign up during the checkout process, directly from the mini-cart. Once logged in, users can either select an existing account or create a new one, ensuring that they can move through the purchase flow smoothly without disruptions. Upon setting the account, guests, now logged-in users, will be redirected to the checkout, making the transition to completing the purchase seamless.
Additionally, if a guest decides to sign in without necessarily checking out, the guest cart will now be merged with their account after logging in. This ensures that any items added to the cart during the guest session are retained when they sign in or select an existing account, improving the continuity and experience for returning users.
Support View Usages for D&M Content Management System (CMS)
It is now possible to view where a document is being displayed on a page.
Key Benefits:
Users can now view a document’s usages through the “View Usage” action in the entry. This will show all locations where the document is mapped or displayed to the end user
Configuration permission for Documents and Media and Web Content folders Content Management System (CMS)
Users now have the ability to update folder names and other details without being able to modify the workflow settings. This ensures there are no security issues and that all content within the folder follows the correct workflow process.
Key Benefits:
Granting “Update” Permissions: Granting “Update” permissions to a role enables the user to edit a folder's properties, like its name and description.
Granting “Advance Update” Permissions: Granting “Advance Update” permissions to a role enables the user to update the workflow associated with a folder. The folder's properties, such as name and description fields, remain disabled and cannot be edited.
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